Terms of service

Prakvedaa
Last Updated: [Add Date]

At Prakvedaa, customer satisfaction is important to us.

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Return & Exchange Eligibility

We only offer returns or exchanges in the following cases:

* Wrong product delivered
* Damaged product received
* Missing item in the order

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Conditions

* The issue must be reported within 48 hours of delivery.
* Customers must provide clear unboxing images/videos as proof.
* The product must remain unused and in its original packaging.

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Non-Returnable Items

Due to the consumable nature of our products, we do not accept returns or exchanges for:

* Taste preferences
* Change of mind
* Opened or used products

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Refund Process

Once approved, replacement or refund will be processed within 5–7 business days.

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Contact Support

📧 Email: prakvedaa@gmail.com
📞 Customer Care: +91 92791 08276